YOUR DETAILS

To place an order with us online, registration is required. At the point of registration, we request certain information including your name, delivery and email address and payment card details. This information is required to enable us to process your order and notify you of its progress.

INFORMATION WE USE, HOW & WHY

Once an order has been placed, we will contact you by email to confirm your order details and again once your order has been accepted and dispatched. Should we need to contact you for any reason regarding your order, we will use the email address registered to your account, or the telephone number where provided.

After you have registered an account with us, we would also like to send you our seasonal catalogues, along with details of our latest products and special offers. With the exception of feedback requests or assistance with delivery, we will never pass your e-mail address to any other organisation. For the sole purpose of aiding a delivery, your contact details may be shared with the chosen carrier.

Occasionally, your postal details may be passed on to carefully selected companies who may send details of their special offers. During initial registration online, you will be given the choice to opt in or out of receiving 3rd party mailing.

To unsubscribe from postal mailing or make amendments to your mailing preferences, please contact us by email at hello@oceanr.co If you no longer wish to receive emails from us with details of our seasonal products, latest offers and events, please follow the ‘unsubscribe’ link at the foot of the latest email received.

CONTACTING US BY TELEPHONE

Calls may be recorded, for the purpose of quality monitoring and training.

SOCIAL MEDIA

When using our social media tags, keep in mind that this information is shared publicly. Therefore, don’t give out any information you wouldn’t be comfortable with a stranger knowing – this includes your address, phone number, date of birth, email address, bank and credit card details, and place of work.

Your outfits are likely to appear in the following places:

Home Page – If it is selected by the OCEANR team. Instagram & Twitter – Users searching for the relevant hashtags will be able to see your post and your profile. Instagram & Twitter – On our official account if selected by the social media team. Journal Pages – If your outfit is tagged appropriately they may be selected by the OCEANR team to support the editorial. Facebook, Pinterest, Google+ and other social networking sites and search sites.

WHAT IF I WANT TO KEEP MY POSTS PRIVATE?

If your social media account is set to “private”, your posts will not be seen by anyone other than those in your network. If your social media account is public, we recommend that you do not use these tags or you delete them from your post.

YOUR RIGHTS

If you have any queries about the personal information we are holding in your name, please contact our Customer Service team, who will be more than happy to review your account and update our records as required.

SAFETY & SECURITY

Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.

Once an order has been placed, we don’t store the details of your payment card, with the exception of the last four digits and a unique token reference provided by your card issuer. This eliminates the need for merchants, e-commerce sites and operators of mobile wallets to store sensitive payment card data on their networks and reduces the risk of fraud.

USE OF ‘COOKIES’

Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalise your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you however and are only used to determine your browser and user preferences for our site, to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.

LIABILITY

We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on our website.

OCEANR does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, neither OCEANR nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of OCEANR or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

COPYRIGHT

All rights, including copyright, in the content of the www.oceanr.co web pages are owned or controlled by OCEANR. In accessing www.oceanr.co web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.oceanr.co web pages for any other purpose whatsoever without the prior written permission of OCEANR.

THIRD PARTY INFORMATION

We cannot be held responsible for material displayed on third-party websites or any other written material. The only prices that apply for OCEANR products are those stated on the OCEANR website.